My payment method has been charged but the credit hasn't been loaded into my account.
Our billing system accepts payments from users all over the world, and because of this it can around to thirty seconds for for payments to appear in your account. Please wait at least two minutes before contacting our team about missing funds from your account. When checking the funds in your account it is important to use the "Refresh" button 4in your account settings as this will retrieve the absolute latest balance on your account.
Please note: Bitcoin and other cryptocurrency payments can take a bit longer to appear in your account - this is completely out of our control and is down to our provider BitPay.